Looking for an interesting volunteer role?
Do you want to make a difference to people in Greater Manchester?

Our STRIVE Team could use your support as a Domestic Incident Volunteer.

Our STRIVE service is a Greater Manchester initiative designed to reduce police call outs and support families where there may be domestic disruption. STRIVE volunteers offer virtual support to these families, providing early intervention and signposting them to relevant services within the community that may be able to help.

Due to Covid-19, we have adapted the way we work to enable volunteers to deliver a first-class service to clients of domestic incidents and as such we have two types of volunteer roles available. Within both roles you will gain ‘hands on’ experience and you will receive high quality training. You will be supported by a Volunteer Coordinator at all times and work closely with and be mentored by an experienced member of our STRIVE team.

The Roles:

1. Volunteer Telephonist

As a Volunteer Telephonist, you would contact the homes of families who have previously been visited by the police, due to a standard domestic incident. We consider this role to be all about empowering people to make informed choices. In this role you would work closely with one of our Volunteer Coordinators and would make phone calls to the homes with the intention of understanding the source of the conflict, connecting into the STRIVE team via Zoom and supporting families by signposting them to relevant support services and agencies.

2. Virtual Volunteer Visitor 

As a Virtual Volunteer Visitor you will have a very similar role to the Volunteer Telephonist above, however you will use Zoom to contact families, offering face to face support.

Key Details:

For both roles above you will need...

  • To commit to 2 ½ hours a week of volunteering (ideally the same time and same day each week)
  • Have your own device i.e. phone, laptop, tablet, computer
  • If you are contacting families via Zoom, the device you has can access Zoom with a camera and a microphone
  • You have basic IT knowledge 

Please note: Due to the nature of this role, you will be required to pass an interview, training, police vetting and a DBS check.

Why Volunteer?

  • You have the time to spare
  • You would like a volunteer role that is interesting and engaging
  • You would like to gain experience in this field for work, a placement whilst studying or enhance your CV
  • You would like to make a difference 
  • You have an interest in family dynamics or would like to learn more about domestic abuse work
  • You would like a place

This role may suit those who have an interest in: police work, domestic abuse prevention, research, administration, social work, criminology, psychology, counselling or those wanting some experience before returning to the workplace.


We have a diverse and vibrant team and welcome people from all walks of life with varying experience to apply. Each application is considered on an individual basis.

To apply, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.  stating your interest in the project & reasons for applying.

For more information, email Sharon, the STRIVE Project Development Manager, on the address above.

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