Our Approach to Domestic Abuse

How we work to end domestic abuse and what we think is important

We believe it is possible for people who use abuse to change.

We create the conditions for this to happen by listening, understanding, challenging and offering people realistic opportunities to do things differently.

We listen to the whole story and we consider all parts of a person’s life, both past and present. This means exploring the emotions and actions of a person and what may lie beneath these, and how things interlink. Often one negative experience can cause or lead to another – creating a ripple effect. 

We get to know the people we work with. It might sound simple, but we truly want to understand what motivates people, what they care about and how they feel about different things.

We then use this understanding to shape how we help them change.


Our approach is robust. We want to hold perpetrators for account for what they have done, but we also want to help them change so they don’t do it again.

Instead of hiding the reality of their behaviour and the abuse they have perpetrated – we encourage them to talk openly and honestly about it, help them understand it and use these sometimes very harsh truths to motivate change.

We never deliver any perpetrator programmes without offering our integrated support service. This service is for partners, ex-partners and/or children who have been affected by domestic abuse. 

We passionately believe that our behaviour change programmes are most effective when everyone involved in the situation can receive the support they need. 



We learn from our successes and our failures. We welcome honest and constructive feedback from people who work with us, and we use this to improve our services and make things better. 


We work with various researchers and organisations to measure the impact of our work and to feed into national learning. 

In 2017 we took part in the European Network for Work With Perpetrators (WWPEN) research programme which allowed us to compare our outcomes to other organisations across Europe.

Our men’s programme was also one of the 11 domestic abuse programmes included in the 2015 national Project Mirabal evaluation, carried out by Durham University. 


Our approach is:

  • Safety focused
  • Trauma informed
  • Holistic
  • Collaborative
  • Consistent
  • Supportive
  • Research and evidence based
  • Geared towards making a difference

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