Housing Provider Counselling

Integrated support for tenants across Greater Manchester

We work with a range of Housing Providers across Greater Manchester to support their tenants.


What is Housing Provider Counselling?

We work in partnership with a range of Housing Providers across Greater Manchester, placing counsellors within communities, to work with their tenants who may need additional support.

This service has been successfully running for a number of years and is developing with growing partnerships across the region. We work flexibly to bring a range of therapeutic support to tenants, intervening early to prevent issues escalating and enabling people to make long term changes.

Additional support to tenants is becoming increasingly relevant and requirements are different for each provider and community we work within. We aim to be innovative, flexible and collaborative when partnering with housing providers – assessing their tenants specific needs and developing services accordingly.

We aim to deliver our services in ways that fit with the people we are serving, not the other way around. In the past this has meant providing telephone counselling to a person with agoraphobia, and delivering sessions in community venues such as a spare room above a cafe.

We're currently running these services in partnership with:

  • Stockport Homes (Stockport)
  • Mosscare St Vincent's (Moss Side)
  • Forviva (Salford)
  • As part of the Greater Manchester Housing First project

"Because of the counselling, I know that the best thing for me to do now is live - and be proud of the person I am"
Tenant, Forviva

What sort of issues can counselling help with?

Often, tenants are facing a range of complex issues and difficulties which require integrated support services. By providing counselling within local communities, we create a confidential and non-judgemental environment where tenants are able to talk about what they're going through. Counselling can often be very helpful in addressing some of the following:

  • Coming to terms with a relationship breakdown or losing someone important
  • Personal issues they are facing within any of their relationships
  • Reducing isolation by enabling people to build confidence, understand why they have become isolated and take appropriate action
  • Worries about job loss, unemployment, redundancy or stress in work
  • Supporting them in their relationship with themselves, helping them to feel happier with who they are.
  • Improving their relationships by working out better ways to communicate
  • Dealing with changes in people’s lives, like having children or living with a long-term illness

The two aspects of our approach that set us apart are the focus we have on relationships, and our commitment to reaching proactively into communities to ensure that those who need our service most, feel comfortable and confident in accessing it.

Interested in learning more?

If you are a tenant or a member of staff within Stockport Homes and would like to make a referral to this service, please click here. If you are a tenant or a member of staff within Mosscare St Vincent's you can refer here.

If you are a tenant at another housing provider listed, please contact your housing provider or key worker directly to discuss access to this service.

If you work for a Housing Provider and you're interested in partnering with us to deliver this service to your tenants, we'd love to hear from you! Please contact our Head of Development, Emily Williams - This email address is being protected from spambots. You need JavaScript enabled to view it.

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