Why Us?

We want to support you, your family, your friends, your colleagues and your community.

Looking for relationship support, or want to work with us? We can help.

Who are you and what do you do?

TLC: Talk, Listen, Change is a relationships charity. We work across Greater Manchester to deliver a range of services which help support safe, healthy, happy relationships. 

We have an experienced and dedicated team who work to support every type of relationship. We can help you to have a better relationship with yourself, with your partner, previous partner, between families, friends, school, an employer or within your community. 

"Our vision is of a society where people enjoy good emotional wellbeing and personal resilience; supported by positive relationships."
Michelle Hill - CEO

Why choose us?

We are a reputable, experienced and innovative organisation with over 35 years' experience in relationship support. We have doubled in size in just 3 years, expanding our services to deliver what real people and real communities need. But hey, we know that's not everything right? That's okay, we've got the rest covered too.

The Stats

We support over 3,500 people every year, delivering over 13,500 sessions of support.

From accessing our services, the reports returned to us showed:

  • 96% who have used our service would use it again and 94% would recommend us 
  • 82% improvements in emotional well-being
  • 91% improved relationships within the family unit
  • 100% of families feel less isolated
  • Increased safety for women and children who experience domestic abuse
  • Increased numbers of men motivated to accept responsibility for and change their behaviour
  • 211% reduction on Police call-outs for incidents of domestic unrest

Affiliations & Accreditations

Our counselling service is officially accredited with the BACP (British Association for Counselling & Psychotherapy) and we work in line with their Ethical Framework for the Counselling Professions, which can be found here.

We are one of 14 UK sites to be RESPECT accredited. 

All our staff receive professional supervision on a regular basis and access to monthly training seminars

We are officially registered with the Counselling Directory

Our support is integrated. We can provide referrals to appropriate agencies & internal pathways giving you access to multiple services that can support you further

We are an officially registered charity with multiple sector memberships, partners and adherance to the Charity Governance Code.

Our accessible services provide an appointment every week guaranteed and reserved for you

We have a "never turn anyone away policy" as we aim to be as inclusive as possible, removing barriers to access support.

Who can contact TLC: Talk, Listen, Change?

We work with people regardless of age, gender, sexual orientation, disability, beliefs or ethnicity. You can approach us directly or can be referred by a professional you are already engaging with. All people who contact us are treated with equal respect and supported in a non-judgemental way.

We can tailor support according to what you most want to achieve and the way in which you want to engage with us.

We would also love to hear from you if you are a charity or organisation interested in partnering or working with us..

Accessibility Strategy

At Talk Listen Change we want everyone to be able to use our services, and to make services available to anyone who wants them. We are aware though, that some people and groups may have more barriers to obtaining services than others.

If you're looking for counselling, we are the only counselling service open Mon-Fri 9-5 in Manchester, Trafford & Stockport. Our phone lines are also open 9am-9pm, so there will be a team member available to support you with any enquiry.

We do have ground floor access and counselling/meeting rooms in both our main centres, with accessible toilets and parking, and some counsellors speak additional languages that may facilitate clients, however we are working on other limitations, and are keen to have any limitations you may perceive about us brought to our attention.

If you notice a problem with accessing our services, please do let us know and we will work to overcome this. If you would like more information about this, please ask our staff, call us or e-mail us.

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