This accessibility statement applies to

This website is run by TLC: Talk, Listen, Change. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.


How accessible this website is

This website was launched on 2/03/2022 and has been designed in line with WCAG 2.1 standards, using WC3.

Although this website is for a registered charity, rather than a public body, we take accessibility seriously. As such, in reference to the Equality Act 2010, our website meets all WCAG 2.1 A standards.

In addition, our website meets the majority of WCAG 2.1 AA standards required for enhanced accessibility, with the exception of:

  • Headers are not fully ‘marked up’ as per the WC3 Validation Requirements, they are however accessible with screen readers
  • The text size is reliant on individual browsers and what functions they provide
  • The colour/contrast is reliant on individual browsers and what functions they provide
  • Not all photos contain alt text for screen readers, however these images are to enhance or illustrate existing content and therefore context is not lost when communicating essential information to users.

The above will be addressed in our 2022 accessibility audit.

You can learn more about the WCAG 2.1 guidelines here.


Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us directly.

We’ll consider your request and get back to you as soon as we can.


Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please don’t hesitate to contact us.


Preparation of this accessibility statement

This statement was prepared on 28/02/2022. It was last reviewed on 01/03/2022.

This website will be reviewed for accessibility against WCAG 2.1 standards using WC3 or the latest recommended guidelines at the given time in July 2022.

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