Our Approach
Learn about our values and how we deliver our services
We’ve been supporting people with their relationships and wellbeing for 40 years.
We care deeply about what we do.
Get to know us a little better by clicking below to find out more…
Why choose us?
Who we are and what makes us TLC
Award winning
Many of our projects and team members have received awards to recognise the exceptional service provided. You can read more about these here.
More than 40 year's experience
While we have only been TLC for 5 years, our organisation has a rich history all the way back to 1981.
A welcoming 'First Voice'
We have a dedicated reception team who we call our 'First Voice' team. They are just the other side of the phone for a friendly, reassuring and helpful first interaction with TLC.
Accredited support
Proudly delivering counselling, and domestic abuse services which are BACP and Respect accredited respectively.
Active on social media
We know the value of good lines of communication. That's why we are active on 4 different social media channels to help our visibility and offer a place for our online community, and have inboxes available for questions.
You may also choose us because of...
Our whole-family approach
We believe in integrated support for partners/ex-partners and any children when offering domestic abuse support
Our Payment Model
Helping as many people as possible access support
Where next?
Our Culture
Read more about our teams and culture
Our Impact
How we have supported people and helped improve their wellbeing
Our People
A passionated team ready to make sure your relationships are safe, healthy and happy