Our Payment Model

How it works

We aim to make our various different services accessible for as many people as possible.

For some of our services, there is a cost and for others, depending on the service and where you live, we may offer support free of charge.

 

Funded Services

Our funded services are for people who cannot afford to pay for help.

Funded services include some counselling, young people’s groups and domestic abuse prevention programmes.

Wherever we have a funded project which could mean there is no cost to you, our team will be happy to tell you about this and explain any eligibility criteria.

Learn more about how we’re funded

 

Self-Funded Services

We offer other services for which there is a cost.

As we are a non-profit organisation, anything you pay goes directly into service delivery and towards supporting others who may not be able to afford to pay.

 

Counselling

The cost of accessing counselling with us is the same whether you come for individual, couples or family counselling.

Whatever your income, there is a fixed fee of £50 for an initial consultation. We then offer a sliding scale for payments, so you will only be asked to pay what you can afford, based on your income.

 

Sex Therapy

For sex therapy we also offer a sliding scale based on income and this is the same whether you attend as an individual or couple. Our fees for sex therapy are slightly higher than counselling – please look at the information further down this page to find out more.

 

Mediation

We are a registered Legal Aid provider, which means depending on your income, we may be able to offer you Mediation at no direct cost to you.

When you book in with us, one of our Mediators will happily talk through an assessment for Legal Aid with you over the phone. If you do not qualify for Legal Aid, our team will talk to you about our private fees.

We’ll ask you to pay £50 per session

We’ll ask you to pay £60 per session

We’ll ask you to pay £70 per session

Please feel free to call us to discuss, or mention this on your booking form. We’d be happy to help find something that works for you

We’ll ask you to pay £40 per session

We’ll ask you to pay £55 per session

We’ll ask you to pay £65 per session

We’ll ask you to pay £80 per session

We’ll ask you to pay £100 per session

Please feel free to call us to discuss, or mention this on your booking form. We’d be happy to help find something that works for you

If things change for you, support from us won't

Life can be unpredictable. Times of change and turmoil are the times we can benefit the most from ongoing and regular support. If your circumstances change whilst you're working with us, please contact us to discuss your options.

Book Now

If you're feeling ready to access support, you can request an initial appointment with us online

Make an appointment

Before Your Session

What can you expect from us, and how can you make the most of your sessions?

Services

Browse our services and projects to see how we can help