Our Culture

We prioritise safe, healthy and happy relationships in and out of the workplace.

Browse Jobs

We prioritise safe, healthy and happy relationships in and out of the workplace.

It’s important that our staff feel as valued as the people we support.
Our workplace culture is led by our organisational values: safe, authentic and person-centred.

We pride ourselves on our determination to practise what we preach. We always aim to accommodate staff from a wide range of backgrounds and abilities.

We are a recognised Living Wage Employer. We’re committed to paying all our staff a fair wage that enables them to live a safe and comfortable life.

We understand the importance of work-life balance for good mental health. Many of our positions are remote or hybrid, and we offer a generous annual leave package for all our staff that includes birthday leave and an extended Christmas-New Year holiday.

All our staff have access to a confidential employee assistance programme that offers anonymous support in the form of counselling, legal support, bereavement support, and medical support, and access to online cognitive behavioural therapy tools.

We actively promote equality, diversity and inclusion. TLC is a signatory to The Halo Code Agreement.

We’re transparent about both our successes and areas in which we’re seeking improvement.

We’re constantly evolving as an organisation and adapting our services to better ensure the quality of support everyone receives.

Our website features a News & Stories section, where you can keep up to date on new developments at TLC. It also features personal blogs from our CEO Michelle Hill and other staff members.

We publish an Impact Report annually to show how our work has benefited the community.

Everyone at TLC has a voice and a capacity to lead change within the organisation.

We have three staff networks (People of Colour Network, LGBTQIA+ Network, Network for People with Disabilities) that inform our policies and operational priorities. We work to ensure everyone feels heard and nobody feels marginalised.

We also continually offer internal training and development opportunities so that everyone at TLC feels that they have room to grow.

Age-Friendly Employer Pledge

Age-Friendly Employer Pledge

As an Age-friendly Employer, we will…
1. Identify a senior sponsor for age-inclusion in our workforce – and publicly state our commitment to the pledge
2. Ensure that age is specifically named within our Equality, Diversity and Inclusion policies
3. Take action to improve the recruitment, retention and development of workers over 50 from one of the following areas:
– Create an age-friendly culture
– Hire age-positively
– Be flexible about flexible working
– Encourage career development at all ages
– Ensure everyone has the health support they need
We will commit to take action in at least one area every year and will report back on our activities and achievements annually.
You can find more information on the Centre for Better Ageing website.

The Halo Code

The Halo Code

Our workplace champions the right of staff to embrace all Afro-hairstyles. We acknowledge that Afro-textured hair is an important part of our Black employees’ racial, ethnic, cultural, and religious identities, and requires specific styling for hair health and maintenance.

We celebrate Afro-textured hair worn in all styles including, but not limited to, afros, locs, twists, braids, cornrows, fades, hair straightened through the application of heat or chemicals, weaves, wigs, headscarves, and wraps.

In this workplace, we recognise and celebrate our colleagues’ identities. We are a community built on an ethos of equality and respect where hair texture and style have no bearing on an employees ability to succeed.

You can find more information on the Halo Collective website.

White Ribbon

White Ribbon

We are committed to ending men’s violence against women and as such are a White Ribbon supporter.

As a White Ribbon accredited organisation, TLC will deliver a comprehensive multi-year plan to reinforce our positive staff culture, systems, and the wider community we operate in.

This strategy will support our mission to eliminate attitudes and behaviours that lead to violence against women.

White Ribbon Accreditation is an opportunity to make our workplace an even safer place for men and women, and to upskill our staff to become changemakers.

You can find more information on the White Ribbon website.

Our People

Meet some of our staff and board members.

Join our Team

Want to work with us? Find out about our latest vacancies.