We have now adapted all our services to be delivered digitally. Delivering our services to you is our number one priority and we fully intend to continue to do this, particularly in such a difficult and uncertain time.

Our approach & all information can be found on the link below. This will be updated regularly.

Covid-19 Info


Mediation is a confidential process for separated couples to make arrangements for their children and/or their finances.

Mediation aims to avoid lengthy and expensive court proceedings and allows the opportunity to discuss any issues or arrangements in a neutral and safe environment.

We welcome people whether they have recently separated or have been apart for years. You should feel free to approach us at any stage, for any issue, whether big or small.

You are able to attend Family Mediation by video call or a face to face meeting. We are continuing to offer online Family Mediation as many people have found this to be more flexible and convenient. Please feel free to ask our team for more information on this. 

 Mediation Online Enquiry Form   

Download our Mediation Information Sheet

What types of things do people discuss in Mediation?

  • Time spent with parents each week
  • Holidays
  • Christmas
  • Communicating as parents
  • The Family Home Pensions
  • A business
  • Divorce Proceedings
  • Debt
  • Child Maintenance
  • Grandparents keeping in touch

If you wish to call us to discuss your situation further, you can do so on 0161 872 1100 (press option 2) between 9am-5pm, Monday-Friday.

The Mediation Process

We firstly invite both parents to attend a separate Mediation Information and Assessment Meeting (MIAM) on their own with a Mediator. This is an opportunity to discuss the situation, fully understand Mediation and decide what the best next step is.

If both parents wish to attend a joint session of Mediation then this is arranged to discuss any issues and ways of moving forward. 2-4 sessions of Mediation is quite usual.

The Mediator will summarise, in writing, anything you have discussed and agreed upon. This may be a letter or a formal document.

The Role of the Mediator

The impartial Family Mediator helps separated couples to outline their views to each other and explore possible ways of moving forward. They work to find practical solutions for children and for financial assets or issues.

The Mediator will give legal information, which is helpful when looking at various options, but will not make decisions on anyone’s behalf.

Child Consultation

We offer Child Inclusive Mediation. This gives children the opportunity to meet with a Mediator to talk about their wishes and feelings, on their own or with siblings. Research shows that children greatly benefit from having a voice throughout separation and this process allow that. A Child Consultation would only go ahead following a discussion with, and signed permission from, parents.

What is the cost of Mediation?

Legal Aid is available for Mediation, depending on income. One of our Mediators will happily talk through an assessment for Legal Aid over the telephone for no charge. Similarly please call or email us about our private fees.

There is new funding for joint sessions of Mediation (when discussing children) that is not dependent on income and so is available to anyone who wishes to attend. This funding is limited and so will run out at some point, although it is hard to predict when. Please contact us for more information on the steps that would need to be taken, and we will do what we can to secure this funding for you.

Frequently Asked Questions:

Is it confidential?
Mediation is private and confidential. Names and contact information will not be given to any individuals or organisations, unless we have reason to believe that someone, particularly a child, is at risk of harm. 

What if I'm not sure what I need?
Don't worry. We work with people everyday, and know how complicated life can be. We'll take the time to listen and get to know you. If You're not sure about meeting or speaking with someone yeah, we can email or post information and you can contact us in your own time. Our door is always open. 

Who can contact the Family Mediation Department?
We work with everyone. You can call us for yourself or get advice for someone else. Everyone who contacts us, regardless of age, gender, sexual orientation, beliefs and ethnicity will be treated with equal respect and in a non-judgemental way.

Find out more or book in:

By requesting an appointment, we will arrange for a member of our team to contact you directly. We aim to get back to you within 3 working days. This is the quickest way to receive more information as it will allow us to contact you at an appropriate time for yourself, provide you with more information and have an appointment available for you, should you wish to book in. 

If you wish to call us to discuss your situation further, you can do so on 0161 872 1100 (press option 2) between 9am-5pm, Monday-Friday.

Mediation Online Enquiry Form       Download our Mediation leaflet



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