We prioritise safe, healthy and happy relationships in and out of the workplace.
We pride ourselves on our determination to practise what we preach. We always aim to accommodate staff from a wide range of backgrounds and abilities.
Pride in our differences, unity in our mission.
Our values are a pledge from management to staff and staff to the people we work with that TLC will always strive to be a safe, healthy, happy environment. Our values allow those we employ and communities we serve to hold TLC to account whenever safety, health, or happiness is compromised.
Each value is represented by a value icon. These icons will appear on reports, forms, documents, and pieces of communication shared internally and externally. You will see an icon when the value it represents has been taken into consideration for a particular piece of work. Each value also holds a tagline that explains its meaning.
We prioritise the physical, psychological, and financial safety of staff and the people we work with.
We have a duty of care towards staff, and staff have a duty of care towards the people they work with, each other and the organisation.
We ensure team members working directly with clients have a personal safety plan and clinical supervision.
We ensure appropriate confidentiality measures are in place and professional boundaries are upheld.
We never sacrifice safety to meet targets.
We promote a culture of openness and authenticity, encouraging all staff to bring their whole selves to work.
We are transparent about our actions and intentions.
We are creative in our approaches to tackling problems and open to being challenged.
We remain self-reflective and use feedback to make improvements to services and work culture.
We fully consider the impact of our words and actions on staff and the people we work with.
We are inclusive and empowering, and we maintain a commitment to celebrating diversity and challenging discrimination at all levels of the organisation.
We champion the autonomy of the people we work with and trust our staff to be experts at what they do.
We promote flexibility through our working culture and service delivery methods.
We recognise that sta and the people we work with are human, and that human circumstances impact how we work.
As an Age-friendly Employer, we will…
1. Identify a senior sponsor for age-inclusion in our workforce – and publicly state our commitment to the pledge
2. Ensure that age is specifically named within our Equality, Diversity and Inclusion policies
3. Take action to improve the recruitment, retention and development of workers over 50 from one of the following areas:
– Create an age-friendly culture
– Hire age-positively
– Be flexible about flexible working
– Encourage career development at all ages
– Ensure everyone has the health support they need
We will commit to take action in at least one area every year and will report back on our activities and achievements annually.
You can find more information on the Centre for Better Ageing website.
Our workplace champions the right of staff to embrace all Afro-hairstyles. We acknowledge that Afro-textured hair is an important part of our Black employees’ racial, ethnic, cultural, and religious identities, and requires specific styling for hair health and maintenance.
We celebrate Afro-textured hair worn in all styles including, but not limited to, afros, locs, twists, braids, cornrows, fades, hair straightened through the application of heat or chemicals, weaves, wigs, headscarves, and wraps.
In this workplace, we recognise and celebrate our colleagues’ identities. We are a community built on an ethos of equality and respect where hair texture and style have no bearing on an employees ability to succeed.
You can find more information on the Halo Collective website.
As a White Ribbon accredited organisation, TLC will deliver a comprehensive multi-year plan to reinforce our positive staff culture, systems, and the wider community we operate in.
This strategy will support our mission to eliminate attitudes and behaviours that lead to violence against women.
White Ribbon Accreditation is an opportunity to make our workplace an even safer place for men and women, and to upskill our staff to become changemakers.
You can find more information on the White Ribbon website.
We are committed to supporting a greener, fairer, and more accessible Greater Manchester.
You can find more information on the Bee Network Pledge via the Transport for Greater Manchester website.
Meet some of our staff and board members.
Who have we helped and how?
Want to work with us? Find out about our latest vacancies.
