How long we keep your information

We’ll only keep your personal information for as long as the law specifies.

Your data will be stored on our secure case management system for the duration you are working with the TLC: Talk Listen Change. This case management system is accredited and holds ISO27001:2013 security certification and Cyber Essentials Plus accreditation.

Your data will be retained for a period of seven years from the date of your case closing. Unless there is a specific exception in law. This would be indicated on the respective service specific privacy notice.