Legal basis for processing data and information sharing

We process personal information as the law requires us to, or as it’s needed to deliver the contract you have with us.


For all other processing, we will collect personal information where:

  • you, or your legal representative, have given consent
  • you have entered into a contract with us
  • it’s required by law (such as where this is mandated by statute or under a court order)
  • it’s necessary for employment related purposes
  • it’s necessary to protect you or others from harm (e.g. in an emergency)
  • it’s necessary for exercising or defending legal rights
  • you have made your information publicly available
  • it’s necessary for archiving, research, or statistical purposes
  • it’s necessary in the event of substantial public interest authorised by law
  • it’s necessary for fraud prevention
  • it’s in our legitimate interests (or those of a third party) provided your interests and fundamental rights do not override those interests
  • We can share your personal information with other organisations in certain circumstances. For example with organisations who help us to provide services and who perform technical operations such as data storage and hosting on our behalf.

In some circumstances we are legally obliged to share information. This would be done either under the Crime and Taxation exemption or the Vital Interests exemption.

The Crime and Taxation exemption allows legal bodies to access information for the purposes of prevention or detection of crime or the apprehension or prosecution of offenders. In effect the exemption means that an organisation can provide personal data to the police where necessary for the prevention or detection of crime or the apprehension or prosecution of offenders without breaching the GDPR.

The Vital Interests exemption provides a lawful basis for organisations to disclose personal data to the police where the disclosure is necessary in order to protect the vital interests of the data subject or of another person. Essentially this would be sharing of information if a risk to you or another person is disclosed to us.

For either of these above exemptions to be used TLC would need to be provided a legal request for disclosure of personal information from a legal authority or a court order. All other circumstances where we share your personal information with other organisations  are listed in the service specific privacy notices.

We provide extra information about how we collect and use your information in service specific privacy notices. They explain:

  • why we need your information
  • what information we need
  • who else we obtain or receive it from
  • the legal basis for collection and the choices you have
  • who we share it with
  • whether decisions which legally affect you are made solely using machine based technologies
  • how long we keep your information
  • how to exercise your rights